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Old 01-06-2015, 05:02 PM   #1
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Exclamation LG what a bunch of tossers

Been without my main screen for months! been in for repairs 4 times, and only now are they agreeing to replace it!

Always thought they were the best. Guess not!
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Old 01-06-2015, 05:34 PM   #2
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Re: LG what a bunch of tossers

which monitor?
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Old 01-06-2015, 06:00 PM   #3
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Re: LG what a bunch of tossers

oh you know the nice cheap 580 LG 27EA83
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Old 01-06-2015, 06:48 PM   #4
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Re: LG what a bunch of tossers

Jesus that sucks, how come its had 4 repairs? come back still faulty?
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Old 01-06-2015, 08:44 PM   #5
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Exclamation Re: LG what a bunch of tossers

Quote:
Originally Posted by Platinum View Post
Jesus that sucks, how come its had 4 repairs? come back still faulty?
noticed banding in the screen at different points about 3 months ago, took them 3 weeks to come pick it up the first time, then 2 weeks repair. came back worked for 4 minutes and then gave me a black screen! so sent back, took another 5 days for them to pick it up.. more waiting and screen comes back. get a couple of hours out of it and it packs in again. rinse repeat.
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Old 10-06-2015, 01:20 PM   #6
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Re: LG what a bunch of tossers

so they're replacing my screen and sent me this as a replacement possibility? http://www.lg.com/uk/monitors/lg-29UM57 :/
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Old 10-06-2015, 01:26 PM   #7
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Re: LG what a bunch of tossers

ughh 1080p
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Old 12-06-2015, 10:33 PM   #8
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Re: LG what a bunch of tossers

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so they're replacing my screen and sent me this as a replacement possibility? http://www.lg.com/uk/monitors/lg-29UM57 :/
Wow. No way, I hope you haven't accepted that as a replacement. I used to work with with LG support and you should never accept the first thing they offer. Eventually if you tell them that you want them to repair it or replace it with the exact monitor you've purchased - sometimes if you push for this, they'll give you a BER - Meaning you can go back to the retailer and get a replacement from them or equivalent.

They won't give you a monitor for the same price you paid but, they'll try and give you something with equal or higher spec. To them that 29" monitor is higher spec.

I would tell them that 2560x1080p isn't good enough. You want a 1440p monitor. At least that's what I'd say.
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Old 21-06-2015, 01:49 AM   #9
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Exclamation Re: LG what a bunch of tossers

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Originally Posted by Calmine View Post
Wow. No way, I hope you haven't accepted that as a replacement. I used to work with with LG support and you should never accept the first thing they offer. Eventually if you tell them that you want them to repair it or replace it with the exact monitor you've purchased - sometimes if you push for this, they'll give you a BER - Meaning you can go back to the retailer and get a replacement from them or equivalent.

They won't give you a monitor for the same price you paid but, they'll try and give you something with equal or higher spec. To them that 29" monitor is higher spec.

I would tell them that 2560x1080p isn't good enough. You want a 1440p monitor. At least that's what I'd say.
Oh i gave them a good grilling! Told them it had taken me all of 2 minutes on their website to find a replacement as my screen is now discontinued. Gave them the model number while I was busting their balls.

An hour or so later got a text from them saying they'd like to replace it with the model number I had quoted them.
http://www.lg.com/uk/monitors/lg-27MB85Z
It arrives on Thursday
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Old 25-06-2015, 05:23 PM   #10
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Re: LG what a bunch of tossers

New screen has arrived, operating within parameters!
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Old 26-06-2015, 03:27 PM   #11
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Re: LG what a bunch of tossers

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New screen has arrived, operating within parameters!
Praise Jebus!
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Old 26-06-2015, 03:44 PM   #12
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Re: LG what a bunch of tossers

Changed your username ginge?
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Old 26-06-2015, 04:59 PM   #13
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Re: LG what a bunch of tossers

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Changed your username ginge?
I don't know what you're talking about.
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Old 26-06-2015, 05:21 PM   #14
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Re: LG what a bunch of tossers

I want a new one now, Captain Crip, Captain 4Chan, hmmm
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Old 26-06-2015, 05:28 PM   #15
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Re: LG what a bunch of tossers

Argh, I could finally just be Az...
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Old 28-06-2015, 01:38 AM   #16
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Re: LG what a bunch of tossers

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Argh, I could finally just be Az...
Shouldn't that have been spelled with two s?

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Old 29-06-2015, 09:43 AM   #17
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Re: LG what a bunch of tossers

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Shouldn't that have been spelled with two s?

Heh.
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Old 29-06-2015, 09:59 AM   #18
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Re: LG what a bunch of tossers

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Shouldn't that have been spelled with two s?

Denied, Actually I think you should change it for him...
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Old 29-06-2015, 10:21 AM   #19
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Re: LG what a bunch of tossers

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Denied, Actually I think you should change it for him...
Prepares for the imminent change of Username..
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Old 29-06-2015, 02:42 PM   #20
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Prepares for the imminent change of Username..
Ass Reel it is
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